We have teams in Australia, US, UK and in the EU who will print and ship your order once received. Please allow for 2-5 business days for production as we proudly practice mindful consumption which means we only produce what we sell (made on demand). We feel this is incredibly important to the environment as it reduces unnecessary waste. Your patience is appreciated.

Kindly note express shipping does not mean express production and that the day it was placed does not count in the production days.

We have a range of MagSafe compatible cases labeled as Armoured MagSafe — you can find the full range here: cute & protective MagSafe phone cases.

Our custom phone cases are available in MagSafe options for the iPhone 13, 14, 15, 16 & new iPhone 17 range.

Our ‘Snap’ and ‘Armoured’ cases do allow you to charge your iPhone with MagSafe chargers but do not snap in place and do not work with MagSafe products.

Simply select your exact phone model from the dropdown before adding to cart. Not sure which model you have? On iPhone, go to Settings > General > Aboutand check "Model Name".

Our cases are designed for everyday protection, though we'd still advise against testing them from a rooftop. They are designed to protect your phone against everyday knocks and drops. We offer 'SNAP' and 'ARMOURED' cases, it depends on how clumsy you are. If you are looking for something more protective, we always recommend upgrading to the 'ARMOURED' version for extra peace of mind. Check them out here. Don’t worry, our tougher armoured cases aren’t bulky.

All our phone cases offer a raised lip to help protect your screen and camera without interfering with the display, open ports and camera. These phone cases wrap around all sides of the phone and are a light-weight hard shell exterior with a slight flex. Similar to our snap and armoured cases, these cases offer protection from accidental bumps and drops.

We use a patented 3D printing process, the design is embedded into the layers of the tough plastic polycarbonate case (for snap and armoured).

Yes! Although we try and get your tech accessory as close as possible to the colour of your screen there are a few factors like being made to order we are not able to get 100% exact same colour every single time without a tiny bit of variance.

There are a few reasons, first is time of day of printing, colour can change based on the heat of the machine, ie a case printed in the morning will look slightly different than one printed later in the day. Second are the inks, we are always improving the inks we use which means that if you purchased a case 6 months ago, the inks that we use today may slightly differ in colour (within reason of course). Third is the surface, a colour on a gloss case will look different on a matte case or laptop skin, depending on how the surfaces picks up light and finsih can also have an effect on the saturation. And finally, screen colour across devices does vary which has an impact on the preview you see.

The only way to achieve exact colour across each case is to mass produce in bulk and for us made to order (locally) is important, which is not only better for the environment but it does not create any unnecessary waste and tech accessories that won’t go unused to end up in a landfill. We would also have to limit the functionality of our custom feature to ensure consistency and we want to give our community complete creative freedom.

Our custom cases and custom tech accessories are FINAL sale, but please do get in touch if there is a print issue and we would be happy to fix it.

Simply email support@thedairy.com with your order number and photo and we'll get it sorted.

No worries. Just email us directly at support@thedairy.com within 4 hours of ordering and we can make the changes.