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Shipping

We offer FREE standard shipping worldwide.

1. Australia

All orders are sent for FREE via the Regular Australia Post and are NOT trackable. If you would like to upgrade to Australia Post Express service you can select this at checkout for an additional $10 AUD.

Most orders are shipped within 1-2 business days. Please allow up to 5 -7 days
 for delivery (unless EXPRESS which is 1-2 business days). You will be notified via email when your order has been shipped.

Australia Post require 30 working days (from the postal date) before they consider an item lost. It is also worth checking with your local Post Office to see if they are holding the parcel.

  • Your item will be dispatched to the address used at checkout.
  • We are not responsible for items sent to an incorrectly supplied address.
  • We are not responsible for items you forget to collect it in time from Australia Post.

2. International

All orders are sent for FREE via Australia Post International Air Mail and are NOT trackable. 

Most orders are shipped within 1-2 business days. Please allow up to 1 - 3 weeks for delivery. You will be notified via email when your order has been shipped.

IMPORTANT: In some countries, customs or import duties may be charged. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. Once your parcel has arrived in your country, standard shipping parcels will be passed on to the internal postal service, according to standard delivery procedures.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Australia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

If you need it for a special occasion please allow us reasonable time to process the order. If it's an emergency, please contact us and we will do our best to meet your needs. :)

In the event that any items are lost or damaged during transit, please email us immediately at hello@thedairy.com.au


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